1. Information We Collect
Information You Provide
- Apple Login: When you sign in using Apple ID, we may collect information provided by Apple, such as your name and email address.
- User Content: When you use the core features of Lumora, such as mood logging, you may choose to provide personal content, including text notes and photos. This content is stored locally on your device by default and is designed to be private to you.
- Support Communication: When you contact us via email, we collect the information you choose to provide so we can respond.
Information From Your Device
- Photos & Media (Optional): ITo provide the dynamic weather synchronization feature in your sanctuary, with your explicit prior consent, Lumora may collect your approximate or precise location data. This data is used solely to determine your local weather conditions and is not stored on our servers in a way that is personally identifiable or linked to your account. You can enable or disable this feature at any time in your device settings.
- Location Data (Coarse/GPS-level - Optional): If you choose to attach a photo to your mood entry, Lumora will request access to your device’s photo library or camera. We will always ask for your explicit permission before accessing this content. The photo is only used to supplement your personal journal entry.
- Usage Data: We collect non-personal, aggregated analytics (e.g., feature usage, interaction with core rituals, general in-app navigation) to understand how our services are used and to improve app performance and user experience. This data is anonymized and cannot be used to identify you.
2. How We Use Your Information
- To provide, maintain, and improve our core Services, including the mood tracking and emotional processing features.
- To personalize your therapeutic experience, such as dynamically adjusting your sanctuary environment based on your local time and weather (which requires your location permission), and reflecting your growth through in-app elements like your plant companion.
- To communicate with you about updates, support inquiries, or important changes to our policies.
- To ensure the safety, security, and reliability of our app.
We will never sell or rent your personal information to third parties.
3. Sharing Your Information
We do not share personal data with third parties except:
- When required by law or legal process.
- When necessary to detect, prevent, or address fraud, abuse, or technical issues.
4. Data Retention & Security
- We retain personal information only as long as needed to provide our services.
- All transmissions are protected with industry-standard encryption (SSL).
- We take reasonable steps to protect against unauthorized access, alteration, or disclosure.
5. Children’s Privacy
Lumora is not intended for children under the age of 13. We do not knowingly collect information from children. If we discover that we have collected personal information from a child under 13, we will delete it immediately.
6. Your Privacy Rights
- You may contact us to request access, correction, or deletion of your data.
- You may also withdraw permissions (such as camera or photos access) directly from your device’s system settings.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be notified within the app or by other appropriate means. The “Last Updated” date at the top will always reflect the latest version.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, you may contact us at:
Email: Lumora@126.com